“JUST HAVING ONE STOP WHERE THEY CAN DO IT ALL.”
[00:00:02]
THE CITY OF FRISCO HAS A NEW TOOL THAT STREAMLINES THE PROCESS FOR HEALTH AND FOOD SAFETY PERMITS.“IT’S REALLY INTUITIVE. IT’S REALLY EASY TO NAVIGATE.” THE NEW HEALTH AND FOOD SAFETY PORTAL BENEFITS RESIDENTS, BUSINESS OWNERS AND CITY EMPLOYEES.
“WE WERE GIVEN A GRANT THROUGH THE NATIONAL ENVIRONMENTAL HEALTH ASSOCIATION FDA AND THROUGH THAT GRANT PROCESS WE WERE ABLE TO PURCHASE A SOFTWARE THAT HELPED WITH NOT ONLY THE EMPLOYEES BUT WITH THE CITIZENS.” IT MAKES THE PROCESS TO APPLY FOR HEALTH AND FOOD SAFETY PERMITS SIMPLER.
“IT IS A ONE-STOP SHOP. THEIR ABLE TO NOT ONLY APPLY IT CAN MAKE PAYMENT, WHERE AS WITH OUR LEGACY SYSTEM IT WAS APPLICATION IN ONE SYSTEM AND THEN PAYMENT IN THE OTHER.” IT'S NOW EASIER FOR BUSINESSES TO REQUEST A PERMIT FOR RESTAURANTS, FOOD TRUCKS OR TEMPORARY FOOD PERMITS AS WELL AS FOR PUBLIC OR SEMI-PUBLIC POOLS.
“AS A BUSINESS OWNER THEY CAN THEN LOG IN AND THEY HAVE THEIR OWN BUSINESS PORTAL WHERE THEY CAN SUBMIT FOR THE APPLICATIONS.” THEY CAN ALSO KEEP THEIR INFORMATION UP TO DATE IN THE PORTAL AS WELL AS SUBMIT CORRECTIONS FOLLOWING AN INSPECTION.
“INSTEAD OF HAVING TO EMAIL OR TRYING TO FIND WHO THEY NEED TO SEND IT TO, THEY LOG INTO THIS PORTAL, THEY CAN UPLOAD PICTURES, VIDEOS AND THE INSPECTOR WILL GET IT.” AND RESIDENTS CAN EASILY SEE INSPECTION SCORES.
“WHAT YOU WILL SEE ON THE LANDING PAGE IS THE MOST RECENT INSPECTIONS IN THE CITY OF FRISCO.
YOU’LL SEE THE BUSINESS NAME, THE ADDRESS, THE TYPE OF INSPECTION AND THE SCORE.
YOU WANT TO SEE LOW NUMBERS. A ZERO IS A PERFECT SCORE HERE IN THE CITY OF FRISCO.” ONCE THE INFORMATION HAS BEEN FULLY MIGRATED OVER TO THE NEW SOFTWARE, RESIDENTS WILL BE ABLE TO SEE INSPECTIONS AND SCORES FROM THE LAST 2 YEARS.
THEY CAN ALSO SUBMIT A HEALTH SAFETY CONCERN, EVEN ANONYMOUSLY.
AS FOR CITY STAFF, THE HEALTH AND FOOD SAFETY PORTAL STEAMLINES ITS PROCESS TO APPROVE PERMITS AS WELL AS MAKE FOLLOW-UP VISITS.
HEALTH AND FOOD SAFETY IS NOW ALSO PAPERLESS, WHICH BENEFITS EVERYONE INVOLVED.
“YOU CAN DO THE SAME THING, BUT EASIER, BETTER, MORE INTUITIVE, IT’S USER FRIENDLY.” YOU CAN FIND A LINK TO THE PORTAL WHEN YOU GO TO FRISCOTEXAS.GOV/HEALTH.
* This transcript was compiled from uncorrected Closed Captioning.